Frequently Asked Questions
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can also track your order from your account dashboard under "Orders".
What payment methods do you accept?
We accept credit cards, PayPal, Apple Pay, and Google Pay. For some regions, we also support cash on delivery (COD).
Can I return or exchange an item?
Yes, we offer a 30-day return and exchange policy. The item must be in its original condition with all tags attached. Please visit our Return Policy page for more details.
How long does shipping take?
Shipping times vary by location. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times vary depending on the destination.
How do I apply a discount code?
You can enter your discount code at checkout before completing your payment. Only one discount code can be used per order.
What should I do if I receive a damaged item?
If you receive a damaged or defective item, please contact our support team within 48 hours of delivery. We will arrange for a replacement or refund.